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Post Info TOPIC: At least there is one nice support operator/My conversation with casino desk agent Amaud


Thinks Too Much

Status: Offline
Posts: 811
Date: Jun 16, 2010
At least there is one nice support operator/My conversation with casino desk agent Amaud
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Ok we all have our bad support operators but Amaud was fun and I aint telling till the end of this confo what he gave me lol

Connecting to server...

[Welcome Message]
Welcome to the Support Desk.

An operator will be with you shortly. Please have your account number ready.

Waiting for available agent...
Found available agent: Arnaud .  You can chat now.

Arnaud : Hi
Mitch Vierra: Hi Amaud
Mitch Vierra: did you see my question?
Arnaud : No
Mitch Vierra: 7sr32598866
Mitch Vierra: How much loyalty points did I have and what tier or level was I on b4 the US change over? If the rewards are now automatic how come I have never seen any comps from what I had let alone free spins?
Arnaud : Kindly hold for me while I am going through your account .
Mitch Vierra: np tyvm sir
Mitch Vierra: ?
Arnaud : I am still checking
Mitch Vierra: ok I just keep getting a pop up asking if I want to keep chatting lol
Arnaud : Loyalty balance before the new software : 3073
Arnaud : Tier Silver
Mitch Vierra: so is there no level anymore?
Mitch Vierra: tier*
Mitch Vierra: and have I been credited that 3073 yet?
Mitch Vierra: I know your busy take your time sir
Arnaud : The pts can only be redeemed automatically from 5000
Mitch Vierra: oh I didnt see were it said that
Mitch Vierra: ok
Mitch Vierra: last question
Arnaud : yes
Mitch Vierra: am I suppose to be using
http://www.fortuneroom.com/ software not the 7sultans?
Arnaud : Your casino account number is kept the same
Mitch Vierra: so i can use ether or
Arnaud : What would you use the software for ?
Mitch Vierra: well I got an email from casino desk saying
Mitch Vierra: To access the new provider software and login, using your above account number, you need to download and login to the software available from:
Mitch Vierra:
http://www.fortuneroom.com/
Mitch Vierra: yet I can log into 7sultans fine
Arnaud : You can go to
Arnaud : your casino web site and the system will directly to the Fortune room web site
Mitch Vierra: ok but its like a hole other casino download called fortune room online
Mitch Vierra: just asking if I should be using the furtune room online casino or 7sultans or does it matter?
Arnaud : Fortune Room is part of Fortune lounge group
Mitch Vierra: trying to determin wither to deposit at casino share ,vegas partner , or this casino fortune room group , or villento
Mitch Vierra: this hole us thing sure messed thing up lol
Mitch Vierra: ty Amaud I have takin enough of your time bro
Mitch Vierra: go get some coffee or tea w/e on me
Arnaud : I was actually enjoying interacting with you
Mitch Vierra: lol
Arnaud : COffee ? lol
Mitch Vierra: cool
Mitch Vierra: lmao
Mitch Vierra: got a beer here if thats better
Mitch Vierra: but I aint sending it over to you last time I tried that fryed my modem
Arnaud : Beer while i am at work bro
Arnaud : I will get fired
Mitch Vierra: lol
Mitch Vierra: but you would be even more plesent to talk to
Mitch Vierra: lol
Arnaud : lol
Arnaud : drunk
Mitch Vierra: lmao
Arnaud : do you watch football ( soccer) ?
Mitch Vierra: ok my friend your the best support I have ever talked to ask for a raise
Mitch Vierra: go GERMANY
Mitch Vierra: got $100 bux says they go to final
Mitch Vierra: bet at intertops
Mitch Vierra: there beat up but strong
Arnaud : Germany did well in  the first game
Arnaud : against Australia
Mitch Vierra: 4-0
Arnaud : yep
Arnaud : Sa lost against Uruguay
Mitch Vierra: oh that why support been so slow latley you all got the games on
Mitch Vierra: lol
Arnaud : did u hear about our Vuvuzelas?
Mitch Vierra: no havnt turned on tv yet just got home from work
Mitch Vierra: and I'm BSing with you
Mitch Vierra: lol
Arnaud : There is an instrument if i have to call it that way ,shape of horn .
Arnaud : it used in the staduim
Arnaud : in African style
Mitch Vierra: ok
Arnaud :
http://www.vuvuzelasouthafrica.co.za/tag/vuvuzela/
Arnaud : did u check it ?
Mitch Vierra: No excessive noise; megaphone, hooters or gas powered horns. Vuvuzelas are allowed.But only unbranded ones. Kuduzelas are not allowed.
Mitch Vierra: Here is the full list of prohibited items for the stadiums
Mitch Vierra: its in the list cant bring lol
Arnaud : It is a new product. It is good for the stadium environment and with time it can be up to standard
Mitch Vierra: yea but the stadium rules say No excessive noise
Mitch Vierra: lmao
Arnaud : Rules do not apply every where .Specially if it is an new african fiesta
Arnaud : lol
Mitch Vierra: lmao true true'
Mitch Vierra: ok my fiend I gotta go get some food in me ty for your time and if any free things come around send um my way and GO GERMANYYYYYYYYYYYY
Arnaud : Great tchating to you .Bon appetit


maddanceHe gave me $20 to play with and 30 free spins pays to be nice backbigclap



-- Edited by Mben on Wednesday 16th of June 2010 09:42:10 PM

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"You may say I'm a dreamer. But I'm not the only one. I hope someday you'll join us
And the world will be as one"


 


NDF MODERATOR

Status: Offline
Posts: 23463
Date: Jun 16, 2010
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Congrats spade!

Nice job sweet talking your way to a chip!!

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HIGH ROLLER

Status: Offline
Posts: 662
Date: Jun 16, 2010
RE: At least there is one nice support operator/My confo with a casinodesk agent Amaud
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cool for you spade! I'm always nice and bring jokes and everything,... kissing butt even when i'm mad about something I need to address with them! I don't get thrown any bones like that though! --well, maybe from GO WILD when they first got started up,... other than that, I'm lucky to get them to top off my loyalty points when i'm only less than 100 shy of the cash in point... Good job and good luck with it!

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Soughtpoet(Sought-Of the former *Unsoughtpoet*club)


Thinks Too Much

Status: Offline
Posts: 811
Date: Jun 16, 2010
RE: At least there is one nice support operator/My conversation with casino desk agent Amaud
Permalink  
 


unsoughtpoet wrote:

cool for you spade! I'm always nice and bring jokes and everything,... kissing butt even when i'm mad about something I need to address with them! I don't get thrown any bones like that though! --well, maybe from GO WILD when they first got started up,... other than that, I'm lucky to get them to top off my loyalty points when i'm only less than 100 shy of the cash in point... Good job and good luck with it!



lol like how I threw in trying to decide what group to deposit in? then it was on he was my best friend lol

 



__________________
 
"You may say I'm a dreamer. But I'm not the only one. I hope someday you'll join us
And the world will be as one"


 
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