You are now chatting with 'davida'

davida: This is David

davida: Thank you for contacting customer care , how may I help you?

you: have bonus code GCNDF20 not sure if i have redeem

davida: ok

davida: we could help you with that request

you: What do you need from me

davida: May i please have your full name, date of birth and email address please?

you: acct#GP0961408942 MY name is Dorothy klein 10/09/19**email is dorklein65@yahoo.com

davida: thanks for the info

davida: Please allow me a few minutes to verify your account.

davida: hi   **This was after about 15 minutes**

davida: thanks for holding

you: hi

davida: it seems that you have redeemed that bonus already

you: really can you tell me when?

davida: you got your free $20.00 alreadyt

davida: this bonus could be claimed once

davida: on Octuber 9th

you: Of what 2008

davida: of 2009

you: Oh really why does it not show me that on my report????

you: hello

you: DAvid

after 10 minutes of waiting i get this reply

davida: it's listed on the history of this account

go back to my report and still can't find anything???

I always get this feeling and again this was one of them , I'm glad I never deposited with them.  I'd rather use it some place else that will be truthful!!!
 
my reply:
you: send me a copy of that account history please
you: I guess customers can't see that on their report
still waiting
davida: ok
davida: Is there anything else i can help you with?
you: no sending to my email?
still waiting that reply 3:22 AM now tell me how many people could he really be helping to make me wait so long for a reply - I work to hard to just throw my money away and this is my little bonus for myself...of course still waiting for reply 3:30 am
gues what 3:35 am DONE!!!! had chat emailed to me. 

Just wanted to tell the forum -