$20 no deposit at Crazy Slots - No Deposit Forum

**Posts:** 3299

$20 no deposit at Crazy Slots

**Posts:** 157

Thanks Bel I'm on my way to check it out now

**Posts:** 47

thanks for the code... yourock

**Posts:** 3299

banner is now fixed, ty

**Posts:** 168

ty Bel

**Posts:** 9

Tried to download and it will not let me. It says NO kentucky.......I'M IN OHIO

**Posts:** 877

sometimes the IP addys show differently for some reason. Try emailing support and explaining.

**Posts:** 13

Yeh same for me! im in ohio but it says im in kentucky. Im not even sure how to get the support address yo rxplanin. Any help Bel?

Thanx in advance!!!

**Posts:** 15

I am in Florida and dl with no problem , went to live chat , spoke to Gabriela , she took my code and said support will verify my info and then apply the 20.00. Nothing yet but I am still hoping. Thank you for the great promo!

**Posts:** 9

same here from Ohio I get the kentucky message also.

**Posts:** 50

Thank you!

dollarsign

**Posts:** 11

TY BEL!:)

**Posts:** 5

Thanks Bel :)

bonus wager - X 50
max cashout - 500!!!!!!

credited 24-48h.

**Status:** Online

thanks belgamo

**Posts:** 47

thank you i got it right away. thankyou

**Posts:** 734

Belgamo thank you for the code

**Posts:** 877

Thanks Bel for the exclusive bonus..got it right away! Having lots of fun with it. Getting some play time anyways.

**Posts:** 16

Can someone list the support telephone number or e-mail, so us Ohio residents can figure out how to download? We can't even get into the website.
Thanks Bunches!!

Duchess2

**Posts:** 3299

Phone Support
Our tollfree phone number is 1-866-321-7054
Our tollfree fax number is 1-866-321-7089

Email Support
If you'd prefer to contact us through e-mail, you can reach a Customer Service representative at admin@CrazySlots.com.
If you're having technical problems, such as installing the software or connecting with your username and password, contact our Tech Support department at support@CrazySlots.com.

**Posts:** 138

belgamo!! Thank you!

**Posts:** 386

Thanks, I got it as well!

**Posts:** 6

I live in tennessee and am having the same problem...says service not available to residents of Kentucky boohoo

**Posts:** 15

I live chatted with Gabriela as it has been several hours now. She told me I had to click on the cashier so she could get the info? I gave her acct number, name , and birthdate hours ago. Anyway she said I had not been put in for bonus and I would have to wait a additional 24 hours possibly? Well better late than never

**Posts:** 2

Thanks! GLEV1!

**Posts:** 1805

I signed up when Belgamo put the link out and have been checking my account from time to time. I have the $20 now!

Everyone in OH and TN and the states bordering KY, I sent an email off to my casino rep to what he has to say about your situations. I expect I will hear something tomorrow.

**Posts:** 372

thanks bel,
got my $20
took about 6 hours

**Posts:** 110

Thank you Belgamo

**Posts:** 33

thanks for letting us know about no canada. Appreciate that.

**Posts:** 80

I've been waiting for about 6 hours, but nothing yet, and also when I spoke with the rep on the phone, he said that the playthrough required was 10x on slots only. So is it 50x or 10x for the playthrough?

**Posts:** 15

woo hooo I got it Thank you again Belgamo

**Posts:** 3

I got the bonus, thanks Bel! :)

I spoke in chat with LuisB and she told me that i make a wager up to 1K and the min cashout is 50.00$ and there is no max cashout.

**Posts:** 877

Well, sounds as though there are conflicting playthroughs and cashouts. All in all, if you win just ask support? LOL

**Posts:** 114

Thank you Mben it doesn't give you a chance to ask live help just straight to the no one from KY can play

**Posts:** 168

still nothing in my account. wonder what is taking them so long lol. i am so impatient i tell ya

**Posts:** 18

for some reason im having a problem downloading this new site.. very weird , i never have trouble

**Posts:** 2

Emails to CrazySlots support keep bouncing back (can't get Live Support to work). Help please?!

**Posts:** 1805

Hi Michele,

I've forwarded your email to my Director and so far it seems to be some
isolated cases, but she's waiting for a confirmation from our technical
staff and customer support supervisor, as the emails you provided are the
correct ones. I should have more feedback about this issue later today.

As per the message that your Ohio players get, we use IP addresses in order
to block access to the cashier page, but Ohio is not on the blocked list.
It's possible that some of these players live near Kentucky border or for
whatever reasons their Internet providers label their IPs as being in
Kentucky. In any case, they should contact their Internet providers and ask
if it's possible to re-rout their IP addresses to Ohio.

**Posts:** 6

I have had the same problem with other vegas tech casinos...it tells me that it is not available for residents of kentucky...and I don't live anywhere near kentucky...you have to find a direct download... that will solve the problem...I have looked for one...but I think that this casino is too new...if anyone happens to find one please let all of us know...

**Posts:** 3299

Here is the DIRECT DOWNLOAD link

http://www.crazyslots.com/download/download_engine.php?c=30605

**Posts:** 2

Downloaded last night around 10 pm...contacted support...did the click on cashier thing for them...said will be credited if eligable within 24 hours...17 hours later and still nothing in my account, LOL
I've never had luck receiving any free ND from any of the casinos within this casino group.
Good luck to all that can get this.

**Posts:** 1805

Mben wrote:

Hi Michele,

I've forwarded your email to my Director and so far it seems to be some
isolated cases, but she's waiting for a confirmation from our technical
staff and customer support supervisor, as the emails you provided are the
correct ones. I should have more feedback about this issue later today.

As per the message that your Ohio players get, we use IP addresses in order
to block access to the cashier page, but Ohio is not on the blocked list.
It's possible that some of these players live near Kentucky border or for
whatever reasons their Internet providers label their IPs as being in
Kentucky. In any case, they should contact their Internet providers and ask
if it's possible to re-rout their IP addresses to Ohio.

Here's an update about the email issue................not much of an update but at least we are in contact with someone!

Hi Michele,

I'll have a confirmation about the emails tomorrow... I'll let you know the
answers I get.

**Posts:** 305

WHATEVER YOU DO,...DONT GET BORED WAITING AND DEPOSIT TO PLAY!
READ MY CHAT AND THE FATE OF MY BONUS!

You are now chatting with 'JoseDom'

JoseDom: Thank you for contacting customer care , how may I help you?

launa thompson: hello ,...i am still awaiting my exclusive sign up bonus...ND BONUS CODE CSNDF20, i already requested it much earlier today and i know of others that are (or have already gotten) the bonus

JoseDom: is 24 time frame

JoseDom: for free bonuses

JoseDom: ok?

JoseDom: Is there anything else i can help you with?

launa thompson: thinking to check that all is still ok because i did deposit and got a 1--% match automatically with that...

launa thompson: 100% *

JoseDom: oh

JoseDom: ok

JoseDom: well

JoseDom: if you deposited already

JoseDom: the system wont give you the bonus

JoseDom: sorry

launa thompson: will you check that i am still set to receive it

launa thompson: but but but...thats no fair,...

JoseDom: you needed to wait

JoseDom: until you receive it

JoseDom: and the deposit

launa thompson: i requested it first thing after sign up,,.

launa thompson: then got bored and desided i'd play a bit while waiting

JoseDom: thats the problem

JoseDom: because the free no deposit bonus

JoseDom: haves a time frame of 24 hrs

JoseDom: before they credit it into your balance

launa thompson: i'd better post at my forum so others dont mess it up like i did... that really bites! So now what? nothing you can do for me now???
JoseDom: let me see ok?

launa thompson: that would be awesome! ty

JoseDom: i can a offer you a free tourney ok?

launa thompson: I guess that will have to do...better than nothin i sappose

JoseDom: ok

JoseDom: go to the tournament lobby

JoseDom: and get me the tourney you want to enter

JoseDom: you have to give a 4 digit number

JoseDom: ok?

launa thompson: how much time left for monster money? i am central time zone...

launa thompson: it is over @ 8pm

JoseDom: in here

JoseDom: is 7.18 est

JoseDom: pm

launa thompson: it is 6pm here,....so no to that then....ummm,...let me look real fast

launa thompson: ok #5405

launa thompson: ty for at least getting me that! I really appreciate it

JoseDom: ok

JoseDom: you will be able to enter in 15 minutes

JoseDom: Is there anything else i can help you with?

launa thompson: i have to go, dinner time for the family... so i am all set when i get back for the #5405...TYTYTY!

JoseDom: yes

JoseDom: ok hve fun!

JoseDom: bye

launa thompson: i am good ty have a great night and a great kick off of your new casino!

**Posts:** 1805

That does suck unsought. Thank you for letting us know!

No Deposit Bonuses will NOT be granted if you deposit first!!

**Posts:** 21

LIKE Lunadelmar, I TOO DID ALL THE REQUIRED AND REQUESTED THINGS AND WAS TOLD APPRX. 24 HOURS TILL IT WOULD BE CREDITED AND YET STILL NOTHING. I AM NOW ON 22 MIN WAITING ON LIVE CHAT .... WONDER WHAT THE OUTCOME MIGHT BE.... ANY GUESSES????LOL

**Posts:** 21

you gotta check this live chat result out. this is absurb!!!!
you: HELLO THERE, I WAS JUST INQUIRING ABOUT MY ACCOUNT. YESTERDAY I REGISTERED TO THIS CASINO AFTER READING ABOUT IT AT A CASINO FORUM THAT I BELONG TO. THE FORUM ADMIN. POSTED A FREE 20 DOLLAR ND CODE AND STATED THAT TO GET IN TOUCH WITH SUPPORT TO REQUEST IT. I DID JUST THAT AND THE LIVE CHAT OPERATOR HAD VERIFIED MY ACCOUNT AND STATED THAT IT SHOULD BE IN MY ACCOUNT WITHIN 24 HOURS. I DO BELIEVE THAT THE TIME HAS PASSED AND YET I STILL DID NOT RECEIVE THE CREDIT. MAYBE YOU COULD ASSIST? I SURE HOPE SO . I KNOW YOU MUST BE QUITE BUSY OVER THERE FOR I WAITED QUITE SOMETIME BEFORE SOMEONE WAS ABLE TO ASSIST ME SO I CERTAINLY DO NOT WANT TO TAKE TO MUCH OF YOUR TIME. I AM DEFINETLY EXCITED TO TRY THE SITE OUT THOUGH.

you: CSNDF20 WAS THE CODE I PRESENTED TO THE LIVE CHAT OPERATOR

Jose G: Please allow me a few minutes to verify your account.

you: SURE...no problem although i know that she did that as well yesterday. then told me to click on the cashier

Jose G: what happened is that we located multiple accounts linked to your personal information

Jose G: and some of them already received no deposit bonuses

Jose G: we can only credit one no deposit bonus per player, email address, computer, household and IP address

you: what???? i never even heard of this casino until yesterday....

Jose G: however, you can take advantage of our welcome bonuses

Jose G: Click here for details of the welcome bonuses

you: that is crazy.....

you: i never signed up at this casino ever . THis is the first time.... infact i only found out about this site because i received an email about a new casion with a 20 nd bonus,

I KNEW IT! TOO GOOD TO BE TRUE!

**Posts:** 80

I've also been waitng over 24 hours, but the last time I talked to support they said it might take 24-48 hours to get credited. So I'll wait just a little bit longer.

**Posts:** 3299

i will forward the link to my contact tomorrow and see if he can shed any light on what is going on.

**Posts:** 168

Can anyone tell me how to check my playthrough. I have been doing pretty good at this casino. I hit the withdraw just to see and it lets me i didnt finalize it tho. Want to make sure I am doing the right thing. thanks

**Posts:** 1805

I asked the casino how to check and they said to chat and they would check for you. I could not find a way to see my playthrough balance.

**Posts:** 168

Thanks will do that I didnt realize max cashout was 500.00 wohoo I might make it first time ever. Happy days !!!!

**Posts:** 3299

I am asking for a clarification of the T&C's. it may take up to 24 hours, depends on if they are all sleeping now. LOL

**Posts:** 141

hotminky wrote:

Jose G: what happened is that we located multiple accounts linked to your personal information

Jose G: and some of them already received no deposit bonuses

Jose G: we can only credit one no deposit bonus per player, email address, computer, household and IP address

you: what???? i never even heard of this casino until yesterday....

Jose G: however, you can take advantage of our welcome bonuses

Anyone else find this troubling, they say you have multiply accounts but they are still trying to get you to deposit ?,
what happened to only one account per email address, computer, household and IP address etc if you did deposit they could close your account without paying,

From there T&Cs
The Company reserves the right to cancel your account for any reason whatsoever at any time without notice to you. Any balance in your account at the time of such cancellation will be sent to you by check. However, the Company reserves the right, in its unfettered discretion, to void any winnings and confiscate any balance in your Casino account in any of the following circumstances:
If you have more than one active account for the Casino;

**Posts:** 3299

givennsz wrote:

Thanks will do that I didnt realize max cashout was 500.00 wohoo I might make it first time ever. Happy days !!!!

yep , just confirmed max cashout is $500

**Posts:** 3299

IF you are unable to get the bonus because your are being blocked or banned and ARE NOT in one of the states listed , please POST your IP address and then please post your acct # if possible. i will be forwarding this to the casino.

Please also visit http://whatismyipaddress.com/ and enter your IP address to verify it does not show you residing in one of the banned states prior to posting.

-- Edited by belgamo on Wednesday 4th of November 2009 01:54:12 PM

**Posts:** 3299

saz1885 wrote:

Emails to CrazySlots support keep bouncing back (can't get Live Support to work). Help please?!

they've checked all emails and did tests using different computers and the support got all of them, so it was probably a temporary problem

should be fine now, LMK

**Posts:** 9

here is what I got:

miguelv: Thank you for contacting customer care , how may I help you?

you: hi

you: I signed up a couple days ago and gave bonus code for free $20 but have not gotten it yet

miguelv: May i have the bonus code.

miguelv: May i please have your full name, date of birth and email address please?

you: CSNDF20

you:

miguelv: Yes, i just reviewed your account and certainly it qualifies for it, keep in mind it may take up to 24 hours or more to be credited and may be rejected if you have more then one account or a free bonus per house/person.

miguelv: Is there anything else i can help you with?

you: that is what i was told 2 days ago

you: so will it be another 24 hours or more?

miguelv: I just resent your ticket, hopefully it will be credited this time.

you: oh ok

you: thanx so much I do appreciate it

miguelv: Thank you for contacting us, have a great day.

you: u2 bye

**Posts:** 29

Got mine right away nd lost it right away. lol Thanks alot

**Posts:** 83

BEEN OVER 48 HRS AND NEVER GOT MINE.......ID=CS0530570143

**Posts:** 1805

belgamo wrote:

IF you are unable to get the bonus because your are being blocked or banned and ARE NOT in one of the states listed , please POST your IP address and then please post your acct # if possible. i will be forwarding this to the casino.

Please also visit http://whatismyipaddress.com/ and enter your IP address to verify it does not show you residing in one of the banned states prior to posting.

___________________________________________________________

I am wondering what type of service you are using to get on the internet. I use a broadband wireless service that I got for my laptop but use it on my desktop also.

My IP address comes out of San Diego, CA and I live in Arizona.

Could that be the case with some you members also?

**Posts:** 18

maybe someone can help, i cant even download ths casino. my computer wont let me with or without firewall

**Posts:** 83

MONEY,CHECK YOUR TASK MANAGER TO SEE IF CASINOAPP IS RUNNING...IF SO END IT THEN TRY THE D/L....I HAD THE SAME PROB

**Posts:** 18

thanks alot cat, but what is the DL? do you mean belgamos direct link?

**Posts:** 83

sorry d/l means download

**Posts:** 18

Thank you i will see what happens

**Posts:** 114

Bel I sent you a pm i just clicked on the banner and it let me download the casino so disregard the message please.

**Posts:** 4

hotminky wrote:I too had the exact same experience.What is up with this casino?

you gotta check this live chat result out. this is absurb!!!!
you: HELLO THERE, I WAS JUST INQUIRING ABOUT MY ACCOUNT. YESTERDAY I REGISTERED TO THIS CASINO AFTER READING ABOUT IT AT A CASINO FORUM THAT I BELONG TO. THE FORUM ADMIN. POSTED A FREE 20 DOLLAR ND CODE AND STATED THAT TO GET IN TOUCH WITH SUPPORT TO REQUEST IT. I DID JUST THAT AND THE LIVE CHAT OPERATOR HAD VERIFIED MY ACCOUNT AND STATED THAT IT SHOULD BE IN MY ACCOUNT WITHIN 24 HOURS. I DO BELIEVE THAT THE TIME HAS PASSED AND YET I STILL DID NOT RECEIVE THE CREDIT. MAYBE YOU COULD ASSIST? I SURE HOPE SO . I KNOW YOU MUST BE QUITE BUSY OVER THERE FOR I WAITED QUITE SOMETIME BEFORE SOMEONE WAS ABLE TO ASSIST ME SO I CERTAINLY DO NOT WANT TO TAKE TO MUCH OF YOUR TIME. I AM DEFINETLY EXCITED TO TRY THE SITE OUT THOUGH.

you: CSNDF20 WAS THE CODE I PRESENTED TO THE LIVE CHAT OPERATOR

Jose G: Please allow me a few minutes to verify your account.

you: SURE...no problem although i know that she did that as well yesterday. then told me to click on the cashier

Jose G: what happened is that we located multiple accounts linked to your personal information

Jose G: and some of them already received no deposit bonuses

Jose G: we can only credit one no deposit bonus per player, email address, computer, household and IP address

you: what???? i never even heard of this casino until yesterday....

Jose G: however, you can take advantage of our welcome bonuses

Jose G: Click here for details of the welcome bonuses

you: that is crazy.....

you: i never signed up at this casino ever . THis is the first time.... infact i only found out about this site because i received an email about a new casion with a 20 nd bonus,

I KNEW IT! TOO GOOD TO BE TRUE!

**Posts:** 135

I spoke to Miguelv,, he said it will take 24 or more hours
maddance

**Posts:** 18

still cant get it downloaded onto my computer, oh well not worth the aggravation

**Posts:** 1805

money80, can you list exactly what happens when you attempt the download?

**Posts:** 83

3 DAYS AND STILL NEVER GOT MINE

**Posts:** 18

mben, when i try to download it says do you wish to run the program, i say yes and then nothing happens. even with firewall on or off, then it states possible security risk, neverh ad this happen. all other casinos work and im surprised since its a vegas technology

**Posts:** 83

OK I WENT BACK TO LIVE HELP AGAIN AND THIS IS WHAT THEY SAID SO ILL WAIT A LIL LONGER....LOL

Please wait for a site operator to respond.

You are now chatting with 'JoseDom'

JoseDom: Thank you for contacting customer care , how may I help you?

you: CAN U PLEASE TELL ME WHY I NEVER RECIEVED THE FREE 20 ?

JoseDom: ok

JoseDom: May i please have your full name, date of birth and email address please?

you: CATHY SEEFELDT

you: CADAJADE3@ROADRUNNER.COM

you: 12/09/1963

JoseDom: thanks

JoseDom: you have to click on cashier

you: YVW

JoseDom: please

you: I ALREADY DID THAT WHEN I CONTACTED LIVE HELP 3 DAYS AGO

you: I JUST TRIED IT AGAIN

JoseDom: ok

JoseDom: the bonus will be there before midnight

you: OK TYVM

JoseDom: ok

JoseDom: have fun

JoseDom: bye

you: WILL LET MY FRIENDS AT THE FORUM KNOW

you: TYVM

**Posts:** 1805

MONEY80 wrote:

mben, when i try to download it says do you wish to run the program, i say yes and then nothing happens. even with firewall on or off, then it states possible security risk, neverh ad this happen. all other casinos work and im surprised since its a vegas technology

money80,

Find the Crazy Slots folder on your hard drive and delete it if it's there.

Go back and choose to download the casino again from the website and choose SAVE. Save it to your desktop. Then try the install from that saved download. Let's see if you can just get the download saved to your PC. Then we can deal with the install after that.

Make sure you close all other apps before running the install.

See if those steps help and if not we'll try some more stuff.

**Posts:** 18

Thanks alot mben, i truly appreciate it

**Posts:** 18

yay it downloaded and im in, now we will see how long it takes to get into my account.. thank you all , you have been great

**Posts:** 1805

That's great money80!

I'm glad I could help and it worked!!

**Posts:** 1

this casino asked for way to much personal info to just try it out[bank statments .credit card .bills. copy of id.im suprised they didnt want the blood of my first born child

**Posts:** 1805

LGREENBUD wrote:

this casino asked for way to much personal info to just try it out[bank statments .credit card .bills. copy of id.im suprised they didnt want the blood of my first born child

I am assuming that you meant "cashout" LGREENBUD? And if so, Congratulations on your win.

Isn't it such a small price to pay to gamble online, from the convience of your home to have to send in faxback docs (that ALL online casinos require) to receive your winnings?!?!

**Posts:** 1805

I just re read your post LGREENBUD and you said to "try it out".

What do you mean they wanted all that info to try it out?